If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.
FAQ
General Questions
We ship all orders directly from Los Angeles, California, where our warehouse is located.
We use FedEx, UPS, and USPS, depending on the size and contents of your order.
Orders are usually processed within 1-2 business days. Delivery times vary by location but typically take 2-6 business days for most U.S. destinations.
We pack every item with bubble wrap and protective materials to ensure it arrives safely. We do our best, but please note that we can't guarantee how carriers handle the package during transit.
If your order arrives in bad condition, please email us at support@maveataly.com with photos of the damaged items and packaging. We'll gladly replace or refund your items.
Not at the moment. We currently ship only within the United States.
Yes! Once your order ships, you’ll receive a confirmation email with your tracking number.
Because we sell food items, we typically do not accept returns. However, if there’s an issue with your order, please contact us—we’re happy to help.
Yes, we do! If you’re a distributor, retailer, or event planner interested in bulk purchases, please reach out to us directly at support@maveataly.com.
We’re working on custom gift options! For now, feel free to leave a note at checkout or email us with any special requests—we’ll do our best to accommodate.
Product Questions
Have Any More Questions?
- We are always happy to help!